FAQs
What are Lightacles?
Lightacles are decorative string lights that feature magnetic connectors to bring effortless brilliance to your festive decorations. Because they consist of separate segments, they don't tangle!
What is the intended use for these lights?
Lightacles can be used to decorate anything in your house. They are the easiest decorative string lights ever, owing to their magnetically connected separate segments. They are intended for indoor use only. The IP Rating is IP20.
What is the total length of the light set?
The set comes with 12 light string sections, and when connected together, they form a total length of over 70 feet (18 meters) including the lead cable.
How long is each section and how many LEDs does it have?
Each of the 12 sections is 5 feet (1.5 meters) long and contains 16 LEDs.
What type of bulbs do the Lightacles use?
They use Dual-Color LED bulbs. The bulb type is Cool to Warm LED.
Connecting and Operating
How do I connect the light strings?
Connect the first Lightacle string's male end to the female magnetic connector at the end of the power supply string. Continue adding string sections, alternating male and female magnetic ends, until you reach your desired length.
Can I connect other lighting kits to Lightacles?
No, you should not connect these lights to other lighting kits.
What type of connector does the power supply use?
The lead cable has one non-magnetic male connector and one magnetic female connector. The non-magnetic male connector fits the output of the transformer.
How do I turn the lights on and change the lighting mode?
Plug the lights into a power outlet, then use the button on the transformer to cycle through the 9 available lighting modes.
What are the lighting modes?
There are 9 total lighting effects, consisting of 7 dynamic modes and 2 steady-on modes. These include Combination, A In Waves, B In Waves, A B Slo Glo, A B Twinkle/Flash, Sequential, Twinkle, A Steady On, and B Steady On.
Product Care and Maintenance
Are the LED bulbs replaceable?
No, the LED bulbs are non-replaceable. However, if one bulb fails, the other LEDs will continue working.
What should I do if the power cable is damaged?
Discard the lights if the cable is damaged. Do not attempt repair. You should also check the power cable and plug for damage before use.
What is the proper way to store the lights?
When you are ready to take them down, simply pull the segments apart and store them tangle-free.
What are the input and output electrical specifications?
- Input: 120V AC
- Output: 24V DC
- Power: 3.6W
Shipping and Returns
How much is shipping in the USA?
- Economy (5-8 business days): Free
- Standard (3-4 business days): $6.90
- Express (1-2 business days): $10.95
Can I return my product if I am not satisfied?
Yes, you have 30 days from the time you receive your product to make a return.